Yes! Our backpacks come with a 1-year warranty against manufacturing defects.

The warranty covers stitching, zippers, straps, and hardware. It does not cover accidental damage or normal wear and tear.

Contact our support team at support@skergo.com with your order details and product images.

Standard delivery takes 3-7 business days depending on your location in India.

We offer a 7-day return policy on unused products with tags intact. For more details, visit our Returns & Refund page.

Initiate a return by contacting our support team at support@skergo.com or through our website.

Our backpacks feature an ergonomic back panel with lumbar support, an anatomically shaped aluminum rod for posture support, and an InclineBalance™ system for weight distribution.

Yes! Our launch lineup of Ergo43 Bags is suitable for middle and high schoolers. However, over time we will offer offer age-specific designs tailored for junior school, middle school, and high school students.

We recommend spot cleaning with a damp cloth and mild detergent.

Yes, our backpacks are made from PU-coated polyester and ripstop materials, making them water-resistant.

You can reach us at support@skergo.com or through our whatsapp chat support on the website.

Skergo is proudly based in India, dedicated to designing India’s first ergonomic school backpacks.